Contact Us

Please note that due to our (insane!) media coverage, we are receiving thousands of messages daily right now, and we are working as hard as we can to get orders processed and shipped.

In order to get a faster response to your question, please read the following:

--If you are a member of the press who would like an interview or a press kit, please contact our communications director, Sara van der Voort, directly at 

--If you are a retailer interested in opening a wholesale account with us, please visit our Wholesale page and submit a Wholesale Inquiry Form; we'll be in touch as soon as we can.

--If you have a question about a specific order you have already placed, need to change a shipping address, etc. please email with your order number.
    --If you have a question about shipping, please check out our FAQ page to see if you can find an answer there.  We do ship worldwide, and the best way to estimate the cost is to add items to your cart and enter your address. 

    --A list of our current retailers can be found here. Please note that Empathy Cards will not be in stores until late May, and not every retailer on this list will choose to carry them.

    --If you have a suggestion, question, or comment you'd like to share with us on a topic not covered above, please use the form on the right-hand side of this page to do so. Please understand that we're so grateful for your kind words, stories, and feedback, but it may be a bit before we're able to respond. THANK YOU!